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Why can't I pay with my MasterCard?
BlipCut supports MasterCard payments, if you are experiencing problems during the payment process, here are some possible reasons:
Possible reasons:
- Card Decline: Your card may have been declined by your bank or the payment processor due to issues like insufficient funds, expired card, or a block on your card.
- Incorrect Information: Make sure that the card number is correctly entered. If there’s a mistake, the payment will fail.
- Bank Security Restrictions: Some banks may block transactions if they consider it suspicious or if you're trying to make an international payment.
- Currency or Region Restrictions: If you’re trying to make a payment in a different currency or country, you need to enable international payments on your MasterCard. To resolve this, you typically need to activate international payments or enable online payments on your MasterCard.
- Exceeded Limit: Your card may have a daily spending limit, and you could have reached it.
If you're still unsure, it’s a good idea to contact your card issuer or the merchant’s customer support to resolve the issue.
Can I customize the invoice information?
BlipCut support helps users to customize invoice information. If you want to make the invoice payable to your company name, you can put your company name as the cardholder name when you make the payment. If you need to customize other information, you can contact us and provide the invoice information, such as tax ID, company information, address, etc., and we will help you customize an invoice.
What to do if I entered a wrong email address while purchasing?
Don't worry. You can contact us and give us the right email address, and we will help you to add the benefits to the right email. And log into BlipCut with the right email address, and you can enjoy premium features now.
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