Home > Help > Account center issues
Why isn't my subscription information shown on the Account Center?
Order Information
All of your orders will shown on My Order of the Account Center, including orders that are still valid, expired, and refunded.
Subscription Information
Only orders that will be renewed will be displayed in the Manage Subscription in the Account Center. Those plans like Pay As You Go plans or Recharge plans(available only to subscribers and during the subscription period) are one-time payment, so they will not shown in Manage Subscription. Also, you can read the explanation of BlipCut plans if you have questions about the plan you purchased.
Related Articles